Shipping Policy
We are committed to delivering our handmade customized curtain products to every family in the world for free, so that family is decorated more beautifully, which is our goal and motivation for the work all the time.
With years of experience in global delivery, we have chosen to cooperate with more economical and faster international carriers to ensure that your parcel could be rapidly and safer to arrive.
Verification
A confirmation email will usually be sent to you automatically after your order is placed. We will process your order within 24 hours after you place it. If you need to change the information of the order, please contact us within 24 hours. Since the curtain is a handmade product, there will be fabric cost loss in the production process, thus the order information over 24 hours cannot be changed or cancelled, please understand.
Processing
As the curtain is custom handmade product, it will take approximately 3-5 business days to complete. We have very high manufacturing standards and strict quality control to ensure the quality of every order. We will complete your order and ship it as soon as possible. Thank you for your patience and understanding.
Free shipping
After the order is made, we will immediately hand over your parcel to the courier company, who will be responsible for shipping it to you. The default delivery method is economy express for free.
• Order processing and production time: 3-5 business days
• Additional 7-10 business days may be added during holidays
|
Default Standard Economy Shipping |
Shipping Time
|
Shipping Rates |
|
USA |
About 7-15 business days |
Free |
| UK | About 7-15 business days | Free |
| Canada | About 7-15 business days | Free |
| Australia | About 7-15 business days | Free |
Once your order has shipped, you will receive a Shipping Confirmation email with tracking number.
About Tax
We pay tax on the package, so customers would receive the package without paying tax. If you are experiencing tax issues while getting your package, please contact us.
In rare cases, orders may be charged customs fees by your government other than our website.
Email: service@hotcurtain.com